1. Introduction
Welcome to Neighborly ("we", "our", or "us"). We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Neighborly platform.
2. Information We Collect
We collect the following information when you sign in with Google:
- Name — Your first name, taken from your Google account
- Email address — Used to identify your account
- Profile photo URL — Your Google profile picture (if available)
- Google User ID — A unique identifier provided by Google
We also collect content you generate on the platform, such as comments you post on properties and any property claims you make.
3. How We Use Your Information
We use your information to:
- Create and manage your Neighborly account
- Display your name alongside comments and contributions
- Send you notifications about activity on properties you follow
- Improve the platform and user experience
- Comply with legal obligations
4. Authentication
Neighborly uses Google Sign-In exclusively for authentication. We do not store your Google password. Authentication is handled securely by Google and Firebase Authentication. By signing in with Google, you agree to Google's Privacy Policy.
5. Data Storage
Your data is stored in Google Firestore, a cloud database provided by Google Cloud. Data is stored in Australia (or the nearest Google Cloud region) and is protected by Google's security infrastructure.
6. Data Sharing
We do not sell or rent your personal information to third parties. We may share information with service providers (such as Google Firebase) solely to operate the platform. We may also disclose information if required by law.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
To exercise any of these rights, please contact us at admin@neighborly.app.
8. Cookies
Neighborly uses session cookies provided by Firebase Authentication to keep you signed in. We do not use tracking or advertising cookies.
9. Children's Privacy
Neighborly is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. Continued use of Neighborly after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at admin@neighborly.app.